Uber and Cerner have announced a partnership that integrates ordering nonemergency medical transportation (NEMT) services from Uber Health directly through Cerner's EHR platform. This partnership empowers providers, hospitals, and health systems with more resources to address barriers to accessing care. The social determinants of health (SDOH) diagnosis codes play a vital role in justifying medical necessity for these nonemergency medical transportation services.
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Cerner, Uber partner on medical transport
Originally posted on Kansas City Business Journal
By: Lily Lieberman
In another example of Cerner Corp.'s intent to cut out the middleman and drive down patient costs, the company announced a partnership with Uber Technologies Inc. to alleviate patients’ transportation barriers to hospitals for non-emergency visits.
Cerner (Nasdaq: CERN) providers can connect to Uber Health, the health care arm of the ride-sharing company, directly from the Cerner electronic health record. The patient's name, phone number and pickup location will automatically populate in an Uber (NYSE: UBER) ride request.
"An estimated 3.6 million patients reportedly cannot access health care due to lack of transportation, which can lead to more emergency room visits and hidden costs for patients, caregivers, providers and insurers. Incorporating social needs directly into existing advanced health care technology can help solve for missed appointments and delayed treatment," Uber said in a release.
Through the partnership, Cerner continues to expand its focus outside its core EHR business by selling additional solutions and services back to its client base, which includes 27,500 contracted providers.
“Our work with Uber Health will give health systems more resources to address some of their patients' challenges in accessing the health care they need,” John Gresham, Cerner senior vice president of health networks, said in the release. “Building on more than 40 years of health care expertise, Cerner is taking on some of the industry’s biggest challenges to help improve access to health care, create better health outcomes and lower costs for patients and health systems.”